Shipping Policy

New Zealand Shipping Costs

We are offering FREE SHIPPING on all orders $100 and over, New Zealand wide. Orders under $100.00 will be charged a flat rate of $7.00 for courier and $12.00 for rural delivery. We are unable to ship to countries outside of New Zealand.


Shipping Times

Orders before 2pm weekdays will be processed for dispatch on the same day. You should receive your tracking information via email by the end of the working day. 

Please allow between 2–4 working days for dispatch and delivery to standard New Zealand addresses. Rural and similar locations can take longer, depending on your location within New Zealand.



If you have any questions or concerns regarding the shipping of your item(s), please contact us on 0800 429 329.

(For any product issues, technical support or warranty claims please contact our customer service team at: 0800 674 266 (11.00am - 7.00pm NZ time, Monday - Friday).